Terms and Conditions

Welcome to Ruby Shop! By using our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully.


1. General Terms

  • By accessing this site, you confirm that you are at least 18 years old or have parental consent to use our services.
  • Ruby Shop reserves the right to modify, suspend, or discontinue the website or its services without prior notice.
  • Continued use of the website constitutes your acceptance of any updates to these terms.

2. Product Information

  • While we strive to ensure that product descriptions, images, and prices are accurate, errors may occasionally occur. Ruby Shop reserves the right to correct any errors or inaccuracies at any time.
  • All products are subject to availability. If an item is out of stock after your purchase, we will notify you and issue a full refund or offer an alternative product.

3. Pricing and Payment

  • Prices displayed on the website are final and include applicable taxes unless otherwise stated.
  • Payments are accepted through the methods provided at checkout. You are responsible for ensuring payment details are accurate and authorized.

4. Order Policy

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel orders if fraud or unauthorized transactions are suspected.

5. Shipping and Delivery

  • Orders are processed and shipped within 3-4 business days unless otherwise stated. Delivery times depend on your location.
  • Ruby Shop is not responsible for delays caused by shipping carriers or unforeseen circumstances.

6. Return and Refund Policy

  • For details on returns and refunds, please refer to our Return and Refund Policy section.
  • Refunds will only be issued in accordance with the conditions outlined in the policy.

7. Intellectual Property

  • All content on the Ruby Shop website, including text, images, logos, and graphics, is the property of Ruby Shop and is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Ruby Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability for any claim related to your purchase is limited to the amount you paid for the product.

9. User Responsibilities

  • You agree to use our website only for lawful purposes and not to engage in activities that harm the website, its users, or its services.
  • You are responsible for maintaining the confidentiality of your account and password.

10. Dispute Resolution

  • Any disputes arising from the use of our website or services shall be governed by the laws of India.
  • You agree to resolve disputes amicably before pursuing any legal action.

11. Contact Information

If you have any questions or concerns regarding these terms, please contact us:

  • Email: help@rubyshop.in
  • Phone: 93766 48540
  • Support Hours: Monday to Saturday, 11:00 AM to 7:00 PM

Thank you for shopping with Ruby Shop! We look forward to serving you.