Thank you for shopping with Ruby Shop! We are committed to delivering your orders promptly and securely. Please review our shipping policy below:

Processing Time

  • Orders are processed within 1-2 working days after payment confirmation.
  • Once your order is processed, it will be shipped within 2-4 working days.

Shipping Duration

  • Delivery times may vary depending on your location and the shipping method selected. Typically, orders are delivered within 5-7 working days from the shipping date.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed during checkout.

Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with the tracking details to monitor your shipment’s progress.

Shipping Delays

  • While we strive for timely delivery, unforeseen circumstances such as weather, carrier delays, or regional restrictions may affect delivery times.
  • We are not liable for delays caused by shipping carriers or factors beyond our control.

Incorrect or Incomplete Address

  • Please ensure that your shipping address is accurate and complete. Ruby Shop is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Lost or Damaged Items

  • If your order is lost or damaged during transit, please contact us at [Your Email Address] or [Your Phone Number] within 48 hours of receiving the package (or the expected delivery date). We will assist you in resolving the issue.

Contact Us

If you have any questions or concerns regarding shipping, feel free to reach out:

  • Email: help@rubyshop.in
  • Phone: 93766 48540
  • Support Hours: Monday to Saturday, 11:00 AM to 7:00 PM

Thank you for choosing Ruby Shop!